FAQ
Things people ask us.
If your question isn't here, just call us or come by — we're open daily.
Monday–Saturday: 08:00–00:00. Sunday: 09:00–00:00. Same hours all year. You can see live status at the top of every page — it pulls Amsterdam time.
Amsteldijk 139, 1079 LE Amsterdam. Rivierenbuurt, Amsterdam-Zuid — on the Amstel river. Open in Google Maps ↗
From Nieuwmarkt (city centre): 18 min by car, 17 min by train/transit, 12 min by bike, 46 min on foot. Best tip: take any train to Amstel Station — from there it's a 5-minute walk.
Yes. 18+ only. You may be asked for ID at the door — Dutch law (AHOJGI) requires it. Passport, ID card or driving licence all work.
Walk in. Ask staff at the counter — they're friendly and not in a rush. Start low, go slow. Edibles take 1–2 hours to come on; don't take more before that. Skip alcohol, drink water.
Cash and Dutch debit (PIN) work reliably. International cards: bring a backup in cash to be safe. There's an ATM a few minutes away.
Yes — ask staff for the password.
Coffee, tea and soft drinks — yes. Snacks — light only. There are plenty of places to eat within a 5-minute walk in Rivierenbuurt.
Outside drinks no — please order from the counter. Light snacks usually fine, ask staff.
Yes, the main counter and seating area are accessible. The lounge downstairs is reached by stairs — let us know if we can help.
No reservations needed — walk-in only. Quieter in the morning and early afternoon if you want space.
Of the space — sure, just be respectful of other guests. Please don't photograph other customers without their consent.